Let's build a game.
Product Development
2020 - 2022
I helped Cofense maintain their operations by equipping analysts with tools to improve the time it took them to process open cases. I worked with the Cloud Engineering team to set up and deploy virtualized labs for the analysts and collaborated with the Threat Intelligence team to improve the pipeline of delivering new information from the analysts to them. I also designed a report format (SABBI) to efficiently inform customers of threat trends and coordinated the delivery of these reports.
SABBI is a simple 5-line assessment of a threat which walks customers through email Subject lines, message Attachments, malware Behavior, associated Branding, and the Infection Chain. This was designed so at a glance IT managers or security analysts could begin hunting through their environment even without additional details on hand.
In Q3 of 2023 we began slowly rolling out a new brand for our corporate offerings, ThreatDown. This required me to work closely with our Product Team to rebrand the entire platform and ensure we updated all our documentation, messaging, and backend APIs through tiered migrations over a period of several months. It was at this point that delivery leadership created the Platform Technologies team so we could focus on coordinating across teams while supporting the tools built for our services.
We can continue to effortlessly scale this service and support thousands of customers because of the automations this team has built out. From sprint planning to product evaluations to maintaining communications with vendors, if something has to change in the platform I will be involved.
On a day to day basis I use Jira to track outstanding tasks, follow up on their progress with different teams, update product or development documentation in Confluence, and use other software to track platform health and our current service coverage.
2024 - Present
2022 - 2023
I came to Malwarebytes to help them design and launch a managed security offering. We went from ideation to alpha testing to GA in under a year thanks to rapid prototyping and building out our own stack of tools to support analysts. As part of this process I worked closely with the QA and engineering team to ensure feature changes did not impact the delivery of our service .
In 2022 Q3 I was tasked with developing a new service offering, Managed Threat Hunting. We held an onsite to go over the development process and I iterated over the early flow using our platform tools. We launched the new service in 2023 Q1, supporting it and revisiting new ways we could further enhance the experience for customers.
1. Building out cybersecurity offerings for game studios. There is no "Perforce for cyber" in the games industry, with everyone rushing around to various enterprise vendors that don't accommodate for the unique pipeline studios have. If only there was an existing service provider connected with many studios who was interested in creating such a thing.
(Xsolla, I am looking at you)
Want to build a new service?
I have a few areas of interest where I would love to help you create a new product from the ground up!
2. Kickstarter pipeline for indie developers. I recently had the amazing opportunity to help a studio with their campaign, going through the official playbook provided by Kickstarter.
We need more resources to help indies gain pre-campaign traction and ensure they have everything they need before they launch. Honestly this might be a fun project for Kickstarter.
3. Marketplaces that make sense. Steam competitors struggle but they don't have to. Let's come up with a monetization strategy that is sustainable, is friendly to consumers, rewards developers, and gives indies the visibility to succeed. I predict Itch won't be around a decade form now because of miscalculations on the levers behind pricing, meaning you could fill this niche as more indie hits swarm the market.